Investigating - We are currently investigating this issue.
Aug 13, 20:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 20:18 UTC
Investigating - We are currently investigating this issue.
Aug 13, 16:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 01:48 UTC
Investigating - Users may experience data gaps in Red region
Aug 12, 23:07 UTC
EU platforms Operational
90 days ago
100.0 % uptime
Today
Ingress EU ? Operational
90 days ago
100.0 % uptime
Today
Web Interface EU ? Operational
90 days ago
100.0 % uptime
Today
End-User-Monitoring EU ? Operational
90 days ago
100.0 % uptime
Today
Processing EU ? Operational
90 days ago
100.0 % uptime
Today
US platforms Degraded Performance
90 days ago
99.97 % uptime
Today
Ingress US ? Degraded Performance
90 days ago
99.98 % uptime
Today
Processing US ? Degraded Performance
90 days ago
99.98 % uptime
Today
Web Interface US ? Operational
90 days ago
99.95 % uptime
Today
End-User-Monitoring US ? Degraded Performance
90 days ago
99.98 % uptime
Today
Agents and Sensors Operational
90 days ago
98.61 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 14, 2022

No incidents reported today.

Aug 13, 2022
Resolved - This incident has been resolved.
Aug 13, 16:56 UTC
Investigating - We are currently investigating this issue.
Aug 13, 14:35 UTC
Aug 12, 2022
Resolved - This incident has been resolved.
Aug 12, 14:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 6, 00:58 UTC
Investigating - Span processing is slower than usual and may result in dropped spans for some users. We are currently investigating this issue.
Aug 5, 18:20 UTC
Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022
Completed - The scheduled maintenance has been completed.
Aug 9, 23:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 20:00 UTC
Scheduled - On Tuesday, Aug 09, 2022 we will roll out release 231.
Rollout for EU customers is scheduled to start at 8pm UTC.

Aug 4, 12:15 UTC
Completed - The scheduled maintenance has been completed.
Aug 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 08:00 UTC
Scheduled - On Tuesday, Aug 09, 2022 we will roll out release 231.
Rollout for US customers is scheduled to start at 8am UTC.

Aug 4, 12:14 UTC
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022
Aug 5, 2022
Aug 4, 2022
Completed - The scheduled maintenance has been completed.
Aug 4, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 20:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 2, 17:29 UTC
Resolved - This incident has been resolved.
Aug 4, 15:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 2, 07:07 UTC
Investigating - We are working to identify the issue which started around 12:59PM UTC. Some customers may have experienced or may continue to experience application data loss.
Aug 1, 16:57 UTC
Identified - Span processing in red is slower than expected. We've identified the issue and are applying the resolution steps.
Aug 1, 16:53 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 08:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 08:01 UTC
Scheduled - During the given interval we will perform platform maintenance on a datastore component that will result in a short unavailability of application data for customer in the US red region.
Aug 3, 12:00 UTC
Aug 3, 2022

No incidents reported.

Aug 2, 2022
Aug 1, 2022
Jul 31, 2022

No incidents reported.